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Pricing updated March 2026

How much does Zoom really cost your organisation?

Zoom has evolved from a simple video tool into a full platform — phone, rooms, events, contact centre. The pricing is confusing, the add-ons add up fast, and most teams are overpaying. Calculate your true cost in 60 seconds.

Zoom Pro: $13.33/user/moBusiness: $21.99/user/moPhone add-on: $10–20/userRooms: $49/room/mo

Your Zoom Setup

Total paid seats in your organisation

30hr meetings, 100 participants, 5GB cloud storage

Add-ons

Meeting Time Cost

min
$

Total Monthly Cost

$333

25 users · Pro · annual

Total Annual Cost

$3,999

12 months at current spend

Effective Cost Per User / Month

$13

Base plan + all add-ons divided across users

Platform Cost Comparison (monthly, 25 users)

Zoom (your setup)

Pro

$333
Microsoft Teams

via M365 Business Basic ($6/user) — includes Teams, SharePoint, Exchange

$150
Google Meet

via Workspace Starter ($7/user) — includes Gmail, Drive, Meet

$175
Webex Meetings

Webex Meetings plan ($15/user)

$375

Could you replace Zoom with Teams?

Yes — and save $183/mo ($2,199/yr)

Your current setup (no Rooms, no high-volume Events) is compatible with Microsoft Teams via M365. Teams supports up to 1,000 participants and includes phone via Teams Phone add-on.

True Meeting Cost (licence + employee time)

Meeting cost/day

$844

3 mtgs × 5 attendees

Meeting cost/month

$18,563

22 working days

Meeting cost/year

$222.8K

Employee time only

The licence fee is a fraction of this. The hidden cost of Zoom is the time spent in meetings, not the software. See also: PingFatigue.com for meeting overload analysis.

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